Need help? Read our FAQ


Please read our most frequently asked questions below, but we are always one phone call away of you still have any more questions. Please call: 954.983.2373 and we’ll be glad to help.

Why are prices for Pet Grooming Packages not listed online?


our groomers will personally meet with you to discuss your pet's specific needs and recommend just the right service. Due to different breeds, condition of coat and time required to complete services, package prices are determined after your pet is assessed at the pet salon. Call for more information, we will be glad to assist you.

Do I need to book an appointment in advance?


Booking an appointment for a grooming service ahead of time ensures that you (and, more importantly, your pet) are not kept waiting any longer than necessary. Weekends tend to be especially busy, so appointments are highly recommended on Saturdays and Sundays.

What vaccinations do you require?


In order to maintain a safe, comfortable environment, we do require all pets to be current on their rabies vaccinations and to wait at least 48 hours after shots before checking in. The waiting period helps to ensure your pet isn't sore at the injection site, which can cause irritability or lethargy. Puppies and kittens between 8 weeks and 4 months of age may receive services in the salon without vaccinations.

How long will the grooming service take?


The amount of time it takes for pet grooming varies by breed and service, but you can usually plan on it taking up to 4 hours. Express services can be arranged upon request, shortening service time. Minor services, such as nail trims, take approximately 15 minutes and no appointment is necessary. Subject to availability. Wait time may apply.

Not found the answer?

feel free to contact our customer service for support

(954) 983-2373